Champlain - Quebec City

The room decor is very nice and the staff are very attentive. The breakfast is good and the location is perfect for those who want to stroll through the old part of Quebec

The wireless connection was very bad. There was also a thick layer of dust in the furniture where the TV were. The parking lot was not big enough to accomodate all costumers cars.

Very friendly, helpful and informative staff, the rooms had great "old school" style designs and the brick walls in the rooms were very rustic and authentic feeling.

Our room was kind of loud with the air conditioner rattling

We had a wonderful experience at this hotel. It was clean, quiet and the staff were very friendly and helpful. The continental breakfast was more than adequate, the breakfast room clean and cheerful, if a little bit small. The hotel is very centrally located, we walked everywhere we wanted to visit, but it was on a quiet street. A very pleasant stay.

Funky rooms, very nice staff, excellent free breakfast, good location.

The hotel is located within walking distance of all the essential sites to visit in Old Quebec. There are many excellent restaurants in the area. The staff is very professional but also cordial and helpful. The room was nicely furnished with a great view. The espresso machine in the lobby area was a big hit with my husband. We will definitely stay there again whenever we are in Quebec City.

Location was great! Old Quebec- we were able to walk everywhere. Close to Plaines de Abraham, great restaurants, shopping and attractions.

Rooms could have had better lighting- a bit dark at night especially when trying to read.

Spacious room, breakfast was included and offered good variety of hot and cold selections

Snow removal, on street side room, somewhat noisy and went on until about 2 am, however, the hotel had no control over this. In a future renovation, they might consider better sound insulating windows for rooms that are along the street.

The hotel staff Michele, Sarah and another girl were so helpful and friendly! They went out of their way to research and call places for our activities! The breakfast was lovely with scrambled eggs, crossaints, muffins, yoghurt, pate, bagels and raisen toast! Access to coffee and tea is available 24 hrs a day in the lovely lounge which has free internet and brochures available. Wireless internet is also available in the rooms.

No hotel safe, but it's ok just lock valuable in your suitcase!

i loved its location, and the treatment the staff gave me and my 2 friends that stayed with me there.

We were away for 2 weeks and this was by far the most comfortable hotel we stayed at. The design/decorating was eclectic and very pleasing. We stayed in a new wing and our companions stayed in an updated wing of the old building. Both rooms were spacious and very nicely decorated. The large bed was very comfortable. We had a wonderful view of the old city of Quebec. The breakfast was delicious and plentiful. The staff was very helpful. I would recommend this hotel to anyone staying in Quebec.

There was nothing that could be construed as negative in our stay at Hotel Champlain.

Included continental breakfast is more than usual continental and is very fresh. Nice cozy lounge by the reception to read a book or enjoy a nice latte (available for free 24h).

friendly and helpful front desk staff, location was good for both the historic area of quebec and other areas, location was quiet, safe and central

Breakfast was fabulous. Management was very nice and helpful. Our flight home was cancelled due to earl and management did everything they could to help us. Coffee 24/7. no bed bugs. Computer available for guests.

The floor was never cleaned for the 5 full days we stayed. We could tell because of the lint on the rug from the first day. Bathroom soap never replaced.

close to all amenities including tourist info centre. The staff were superb nothing we asked was too much trouble for them to help us with. Friendly informed staff at all hours.

The staff were pleasant. The location is excellent and in walking distance to everything. The parking is on the premisis providing easy access to your vehicle.